Let the Experts Be the Experts: Leading Without Every Answer w/ Amy Mercante

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PPG’s General Manager of Specialty Products, Amy Mercante, will tell you that leadership is not about proving you know more than the people who work for you. A research chemist turned business leader, she’s often been the most senior person in the room without being the most knowledgeable. In this episode, we’ll unpack what it looks like when a leader lets the experts be the experts. You’ll hear what it means to flip the leadership pyramid, why she expects her team to bring a recommendation and not just research, and how to decide without waiting for every fact.